正站资料单双四肖

【領導訪談】持續改善醫療服務,不斷提升群眾滿意度

2018-10-29 16:58:39 來源:  作者:

主持人

       各位網友,大家好!歡迎來到“領導在線訪談”節目。今天我們很高興的邀請到了南平市衛計委的葉芳主任。她將就“持續改善醫療服務,全面提升群眾滿意度”這一主題與網友進行在線的交流。葉主任,您好! 


葉芳

正站资料单双四肖       ZHUCHIHAO,GEWEIWANGYOUMENHAO!

主持人

       首先想請您為我們簡單的介紹一下近年來我市實施“改善醫療服務”行動所取得的成效。

葉芳

       2015NIAN-2017NIAN,ANZHAOSHENGSHANGBUSHU,WOSHISHISHILEGAISHANYILIAOFUWUSANNIANXINGDONGJIHUA(2015-2017),DALITUIXINGYIXILIEBIANMIN、HUIMIN、LIMINXINJUCUO,JIEDUANXINGCHENGXIAOMINGXIAN,QUNZHONGMANYIDUDAFUDUTISHENG。JUSHENGWEIJIWEIPINQINGDEDISANFANGZHUANYEDIAOCHAJIGOUTONGJISHUJUXIANSHI,WOSHIERJIYISHANGGONGLIYIYUANQUNZHONGMANYIDU,CONG2014NIAN79.64FENTIGAODAO2017NIANDE85.98FEN,TISHENGDEFUDUHUANSHITINGDADE,ERQIE,90%YISHANGDEDIAOCHADUIXIANGRENWEI,JINJINIANWOSHIDEYILIAOFUWUZHENGTISHUIPINGYOUYIDINGCHENGDUTISHENG。

網友“江南風”

       問:醫療服務的改善,主要體現在哪些方面呢?

葉芳

正站资料单双四肖       HAODE。WOSHIYILIAOFUWUDEGAISHAN,ZHUYAOTIXIANZAISIGEFANGMIAN: 


       YISHIJIADAYIYUANRUANYINGJIANJIANSHE,FUWUHUANJINGDEDAOJINYIBUGAISHAN。WOSHIGEJIYILIAOJIGOUMENZHENPEIZHIJIAOHAOXITONG,SHELIDAOZHENTAI,PEIBEIDAOZHENYUAN;ZENGJIALOUCENGSHOUFEICHUANGKOU;DUIWEIZHONG、XINGZOUBUBIANDEHUANZHESHIXINGQUANCHENGHUSONG;ZENGJIAFUWUCHUANGKOU,JIANSHAOHUANZHEPAIDUIXIANXIANG;BUDUANGUIFANGEZHONGFUWUBIAOSHI,WEIHUANZHETIGONGGENGWEIBIANJIEDEFUWU。 


       ERSHITUIJINYUYUEZHENLIAOFUWU,FUWULIUCHENGDEDAOJINYIBUYOUHUA。WOSHIGEJIYILIAOJIGOUTONGGUOANZHUANGDIANZIPINGMUJIAOHAOXITONG、ZIZHUFUWUJIHETUIXINGYUYUEZHENLIAODENGFANGSHI,SUODUANHUANZHEDENGHOUSHIJIAN,YOUXIAOFENLIUJIUZHENHUANZHE。QUANSHI3JIASANJIYIYUANJI7JIAERJIYIYUANSHIXIANFENSHIDUANYUYUE。 


       SANSHIGUIFANYILIAOFUWUXINGWEI,FUWUZHILIANGDEDAOJINYIBUTISHENG。QUANSHIERJIYISHANGYIYUANDOUSHIXINGLELINCHUANGLUJINGGUANLI,TONGGUOLINCHUANGLUJINGGUANLISHIXIANDUIYILIAO、HULIDEQUANCHENGJIANKONG。SHENRUKAIZHANYOUZHIHULI,LIZUYIYUANSHIJI,KAIZHANGEJUTESEDEHULIFUWU。GONGJIANLISHIJIYILIAOZHIKONGZHONGXIN15GE,JIAQIANGDUIGEGELINCHUANGZHUANYEYILIAOZHILIANGDEJIANCEHEKONGZHI,CUJINYILIAOZHILIANGJINGXIHUAGUANLI。 


       SISHIJIAQIANGXINGFENGJIANSHE,YIHUANGUANXIJINYIBUHEXIE。ZUZHIKAIZHANLECONGYERENYUANDEYIDEYIFENGJIAOYUHEZHILIYIYAOGOUXIAOLINGYUSHANGYEHUILUDENGGONGZUO,JIADADUISHOUSHOU“HONGBAO”DEZHILILIDU。YILIAOJIGOUZHIDINGLETOUSUGUANLIZHIDU,SHELIHUOZHIDINGZHUANMENBUMENCHULIHUANZHETOUSU,NULIZUODAOJIANJIANYOUDAFU,YOUXIAOSHUDAODANGSHIRENDEQINGXU、HUAJIEMAODUNJIUFEN,YILIAOJIUFENSHULIANGZHUNIANXIAJIANG。 


網友“貪吃蛇”

       問:今年,我市從哪些方面進一步推進改善醫療服務行動工作呢?

葉芳

       2018NIANSHENGWEIJIWEICHUTAILE《GUANYUYINFAFUJIANSHENGJINYIBUGAISHANYILIAOFUWUSHISHIFANGAN(2018-2020NIAN)DETONGZHI》(MINWEIYIZHENG〔2018〕26HAO),QIDONGXINSANNIANGAISHANYILIAOFUWU“SHISHIFANGAN”,ZHUYAOSHIZAIZONGJIE2015-2017NIANGAISHANYILIAOFUWUXINGDONGJIHUAJINGYANCHENGXIAODEJICHUSHANG,CAIQUXILIECUOSHI,WANSHANYIYUANGEXIANGZHIDU,CHUANGXINYILIAOFUWUMOSHI,BUDUANGAISHANYILIAOFUWU,TISHENGHUANZHEJIUYITIYANGAN。NANPINGSHIANZHAOSHENGSHANGDEBUSHU,JINYIBUJIANLIJIANQUAN“WUXIANGZHIDU”,CHUANGXINYILIAOFUWUMOSHI,MANZUYILIAOFUWUXINXUQIU。 


網友“十四叔”

       問:“五項制度”是哪五項呢? 


葉芳

       所謂“五項制度”,是在總結上一輪改善醫療服務行動計劃經驗成效的基礎上,進一步建立健全預約診療制度、遠程醫療制度、臨床路徑管理制度、檢查檢驗結果互認制度、醫務社工和志愿者制度等5項制度,實現有效舉措制度化,進一步鞏固提升改善醫療服務成效。 


網友“故事的開始”

       那我市采取了哪些措施來建立健全這“五項制度”呢? 


葉芳

       ZAIYUYUEZHENLIAOZHIDUFANGMIAN。WOSHITONGGUOZHUBUTUIXINGQUANYUYUEMENZHENGUANLIHETONGYI“HAOCHI”GUANLI,BUFENYILIAOJIGOUMENZHENYUYUELVYUEWEI67%;FENSHIDUANYUYUELVDADAO100%;MENZHENHUANZHEYIJIJIANCHAFENSHIDUANYUYUELV100%,FENSHIYUYUEJINGQUEZHI1XIAOSHI。 


正站资料单双四肖ZAIYUANCHENGYILIAOZHIDUFANGMIAN。WOSHITONGGUOXIANYUNEIJINMIXINGYIGONGTIJIANSHE,JINYIBUTISHENGXIANYUYILIAOFUWUNENGLI,GOUJIANBAOKUOYUANCHENGHUIZHENZHONGXINZAINEIDE“LIUDAZHONGXIN”,CUJINYOUZHIYILIAOZIYUANXIACHEN。 


       ZAILINCHUANGLUJINGGUANLIZHIDUFANGMIAN。DUISHIYIBINGZHONG,GENJUGUOJIAGUIFAN,JIAKUAIZHIDINGFUHEWOSHISHIJIDELINCHUANGLUJINGGUANLI,JINYIBUZENGQIANGLINCHUANGZHENLIAOXINGWEIGUIFANDUHETOUMINGDU。 


正站资料单双四肖       ZAIJIANCHAJIANYANJIEGUOHURENZHIDUFANGMIAN。WOSHIZHENGZAIJIANSHESHIJIJUMINJIANKANGXINXIPINGTAI,GEJIYILIAOJIGOUJIANGYIYUANXIANGYINGDEJUMINJIANKANGXINXI(ZHENLIAOXINXI)MEIRITONGYISHANGCHUANZHISHIJIJUMINJIANKANGXINXIPINGTAI,BINGZHUBUDUIGEYIYUANZHENLIAOXITONGJINXINGGAIZAOWANSHAN,SHIXIANMENZHENBINGRENZIDONGTIXINGSANGEYUENEIQITAYILIAOJIGOUZHENLIAOXINXI,BINGQIEJIANGQIANGZHIYAOQIUDIAOYUE,JIANSHAOBUBIYAODEJIANCHAJIANYAN。 


正站资料单双四肖       ZAIYIWUSHEGONGHEZHIYUANZHEZHIDUFANGMIAN。WOSHIJIJIGULISANJIYIYUANSHELIYIWUSHEGONGBUMEN,PEIBEIZHUANZHIYIWUSHEGONG。DALITUIXINGZHIYUANZHEFUWU,GULIYIWURENYUAN、YIXUESHENG、YOUAIXINDESHEHUIRENSHI,JINGGUOPEIXUNHEGEHOUWEIHUANZHETIGONGZHIYUANZHEFUWU,BUDUANWANSHANYIYUANZHIYUANZHEFUWU,XINGCHENGCHANGXIAOJIZHI。 


網友“ 心會累人會倦” 

       2018年我市有哪些醫療服務模式的創新呢?

葉芳

正站资料单双四肖       2018NIANWOMENZHONGDIANKAIZHANYIXIA6GEFANGMIANDECHUANGXINGONGZUO: 


       YISHIYIBINGRENWEIZHONGXIN,TUIGUANGDUOXUEKEZHENLIAOMOSHI。ERSHIYIWEIJIZHONGZHENGWEIZHONGDIAN,CHUANGXINJIZHENJIJIUFUWU。SANSHIYIYILIANTIWEIZAITI,CHANGTONGSHUANGXIANGZHUANZHENTONGDAO。SISHIYI“HULIANWANG+”WEISHOUDUAN,JIANSHEZHIHUIYIYUAN。WUSHIYIQIANYUEFUWUWEIYITUO,TUOZHANYAOXUEFUWUXINLINGYU。LIUSHIYIHOUQINFUWUWEITUPO,QUANMIANTISHENGHUANZHEMANYIDU。 


網友“ 岸潮”

       能給我們簡單的介紹一下這6項創新工作嗎?

葉芳

正站资料单双四肖       “DUOXUEKEZHENLIAOMOSHI”(JIANCHENGMDT)SHIZHENDUIDUOXITONGDUOQIGUANJIBINGDENG,YOULAIZIDUOGEKESHIZHUANJIAZUCHENGGONGZUOZU,LIANHETICHUSHIHEHUANZHEDEGETIHUADEZUIJIAZHILIAOFANGAN,“LIANGTICAIYI”,WEIHUANZHETIGONG“YIZHANSHI”ZHENLIAOFUWU。 


       CHUANGXINJIZHENJIJIUFUWU,ZHONGDIANZAITISHENGXINNAOXUEGUANJIBINGDEJIUZHICHENGGONGLV。WOMENYAOQIUGEERJIYISHANGZONGHEYIYUANDOUYAOJIANSHEXIONGTONGZHONGXIN、ZUZHONGZHONGXIN,WEIHUANZHETIGONGYILIAOJIUZHILVSETONGDAOHEYITIHUAZONGHEJIUZHIFUWU,TISHENGZHONGDAJIXINGBINGYILIAOJIUZHIZHILIANGHEXIAOLV。 


正站资料单双四肖       YIYILIANTIWEIZAITI,CHANGTONGSHUANGXIANGZHUANZHENTONGDAO。2018NIAN,WOSHI10GEXIAN(SHI、QU)DOUZAIJINXINGJINMIXINGYIGONGTIJIANSHE,GOUJIANHENGXIANGDAOBIAN,ZONGXIANGDAODIDEYILIAOGONGTONGTI,NULIDAZAOHEWANSHAN“JICENGSHOUZHEN、SHUANGXIANGZHUANZHEN、JIMANFENZHI、SHANGXIALIANDONG”DEFENJIZHENLIAOTIXI。 


       YI“HULIANWANG+”WEISHOUDUAN,JIANSHEZHIHUIYIYUAN。WOMENZHENGZAIJIJIDAZAOQUYUYILIAOFUWUXINXIPINGTAI,YI“HULIANWANG+”DEXINGSHI,SHIXIANXIANYUNEIYILIAOFUWUXINXIHULIANHUTONG,SHIXIANGEZIXITONGZIYUANDEGONGXIANGYUHULIANHUTONG。 


正站资料单双四肖       TUOZHANYAOXUEFUWU。DANGQIAN,WOSHIYILIAOJIGOUYAOXUEFANGMIANDERENCAIHUANSHIQIANQUEDE。ZAIXIANYOUTIAOJIANXIA,YISHIGAIJINYAOPINDIAOJICHUFANGBIAOQIAN,GAIBIANYUANLAIKOUTOUFAYAOJIAODAIDEZUOFA,ZENGJIAZHUYISHIXIANG、TESHUSHIXIANGDENGNEIRONG。ERSHIKAISHELINCHUANGYAOXUEZHUANKEMENZHENDENG,TONGGUOZHUANYEFENXIHEYONGYAOZHIDAO,QUANFANGWEIJIEJUEHUANZHEDEYONGYAOWENTI。 


正站资料单双四肖       TUPOHOUQINFUWU。WOMENJIANGQIANGHUAHOUQINFUWUGUANLI,ZHONGDIANTISHENGSHITANGSHANSHIZHILIANGHEWEISHENGJIANZHUANGKUANG,HUANJIEYIYUANTINGCHENANDENGWENTI,JINYIBUTISHENGHUANZHEMANYIDU。 


網友“餅干哥哥”

       據悉,省衛生計生委下發了2018年上半年醫院滿意度問卷調查情況的通報。那今年上半年我市醫院滿意度調查的情況。

葉芳

       GENJUSHENGWEIJIWEIZUZHIDEDISANFANGDIAOCHAPINGJIA,CONGWOSHIJUMINJIANKANGXINXIXITONGZHONGSUIJICHOUQUBEIDIAOCHAYIYUAN2017NIAN11YUEZHI2018NIAN4YUEDECHUYUANBINGRENJINXINGDIANHUAHUIFANG。QUANSHIGONG20SUOERJIYISHANGGONGLIYIYUANCANYUDIAOCHA,QIZHONG:SANJIYIYUAN3SUO,YOUXIAOYANGBENLIANGWEI150MING/SUO;ERJIYIYUAN17SUO,YOUXIAOYANGBENLIANGWEI100MING/SUO。2018NIANSHANGBANNIANQUANSHIZONGTIMANYIDUWEI88.12FEN,CHUYU“BIJIAOMANYI”SHUIPING,QUANSHENGDISHIJIANPAIMINGDISI。QIZHONGZHILIHONGBAOHUIKOUQINGKUANGMANYIDUZUIGAO,WEI92.27FEN;FUWUTAIDUMANYIDUDIER,WEI89.31FEN;FUWULIUCHENGMANYIDUDISAN,WEI87.47FEN;FUWUZHILIANGMANYIDUDISI,WEI87.32FEN;FUWUHUANJINGMANYIDUXIANGDUIZUIDI,WEI84.22FEN。RENMINQUNZHONGHUODEGANHECANYUDUBUDUANTISHENG。

網友“浮夢一生”

       下一階段,衛計委還將如何“持續改善醫療服務,不斷提升群眾滿意度”呢?

葉芳

       QUANMIANGUANCHELUOSHIDANGDESHIJIUDAJINGSHENHEXIJINPINGXINSHIDAIZHONGGUOTESESHEHUIZHUYISIXIANG,RENZHENLUOSHIDANGZHONGYANG、GUOWUYUANJUECEBUSHUHEQUANGUOWEISHENGYUJIANKANGDAHUIJINGSHEN,JIANCHIYIRENMINWEIZHONGXINDEFAZHANSIXIANG,YISHISHIJIANKANGZHONGGUOZHANLVEWEIZHUXIAN,YIJIANQUANXIANDAIYIYUANGUANLIZHIDU、QUANMIANJIANLIYOUZHIGAOXIAODEYILIAOWEISHENGFUWUTIXIWEIMUBIAO,TIGAOBAOZHANGHEGAISHANMINSHENGSHUIPING。TUCHUWENTIDAOXIANG,ZHENDUIRENMINQUNZHONGGUANXINDEWENTIJINGZHUNSHICE,YISHOUZHUAGAIGE,YIYILIANTIJIANSHEWEIZHUASHOUTISHENGJICENGYILIAOZHILIANG,JIAQIANGJICENGYILIAOFUWUTIXIJIANSHE。YISHOUZHUAGAISHAN,TONGGUOGONGGUCHENGGUO、CHUANGXINFUWU、KEJIZHICHENG、XUANCHUANYINDAO,NULIWEIRENMINQUNZHONGTIGONGGENGGAOSHUIPING、GENGJIAMANYIDEWEISHENGHEJIANKANGFUWU,ZENGQIANGRENMINQUNZHONGHUODEGAN。JINHOUSANNIAN,WOMENJIANGJINYIBUGONGGUGAISHANYILIAOFUWUDEYOUXIAOJUCUO,JIANGQIGUHUAWEIYIYUANGONGZUOZHIDU,BUDUANLUOSHISHENHUA。JINYIBUYINGYONGXINLINIAN、XINJISHU,CHUANGXINYILIAOFUWUMOSHI,BUDUANMANZURENMINQUNZHONGYILIAOFUWUXINXUQIU。LIYONG3NIANSHIJIAN,NULISHIZHENLIAOGENGJIAANQUAN、JIUZHENGENGJIABIANLI、GOUTONGGENGJIAYOUXIAO、TIYANGENGJIASHUSHI,ZHUBUXINGCHENGQUYUXIETONG、XINXIGONGXIANG、FUWUYITI、DUOXUEKELIANHEDEXINSHIDAIYILIAOFUWUGEJU,TUIDONGYILIAOFUWUGAOZHILIANGFAZHAN,JICENGYILIAOFUWUZHILIANGMINGXIANTISHENG,SHEHUIMANYIDUBUDUANTIGAO,RENMINQUNZHONGKANBINGJIUYIHUODEGANJINYIBUZENGQIANG。 


網友“一個市民”

       建議:在夏道和西芹建設相應規模的醫院。

葉芳

正站资料单双四肖       ZHEGEJIANYIHENHAO,WOMENYIJINGLIERUGUIHUALE。NANPINGSHIRENMINYIYUANJIANGZAIJIANGNANXINQUBAXIANXIAOQUJIANSHENANPINGSHIRENMINYIYUANBAXIANYUANQU,GUIHUACHUANGWEI430ZHANG;YANPINGQUDEQUYUYILIAOJIGOUSHEZHIGUIHUAYEZAIYANPINGXINCHENGGUIHUASHEZHILE500ZHANGCHUANGWEIYIXIADEZONGHEXINGYIYUAN1JIA。 


主持人

       好的,非常感謝葉主任做客我們的“領導訪談”節目,同時也感謝各位網友的關注,今天的節目就到這里,我們下期節目再見。 


葉芳

正站资料单双四肖       HAODE,GEWEI,WANGYOUZAIJIAN!


[責任編輯:鄭超]